Policies and Questions
Sprinkled. thoroughly packages your cookies inside a bakery box that is then placed in a stuffed shipping box. Every box is filled tightly with shred paper to minimize any possible movement when shipping. Although your cookies are packaged extremely tight, breakage is still possible. Unfortunately, when your cookies leave my hands, I can not control how they are handled. Please keep in mind when you are having your cookies shipped that breakage is very rare but possible. Sprinkled. is not responsible for lost, damaged, or stolen packages throughout the shipping process.
Pick Up Policy
Sprinkled. offers the ability to locally pick up your custom cookie order! If you live in Santa Clarita or anywhere in LA county, arranging a pick up is very fast and easy. Once your order and pick-up date is confirmed I will work together with you to decide on a reasonable meeting place and time. Please keep in mind that Sprinkled. has numerous cookie orders going out on the same day and week. If you wish to change your pick-up time or location you must contact me ASAP by phone or email. Please avoid contact through social media messaging as it is too difficult to track down messages from several platforms.
Frequently asked questions
How do I place a custom order?
Visit the ORDER page to place your custom order using the order form. After submitting your order form you will receive a response via phone or email regarding the details of your order.
How much do your cookies cost?
Visit our PRICING page to view the cost of cookies by the dozen. One dozen ranges from $55-$65. Two dozen ranges from $95-$105.
How much notice do you need for a custom order?
For all custom orders I need AT LEAST two weeks notice.
How do I pay for my custom order?
After your order details including designs, date of shipment/pick-up, price, address, etc. are confirmed, you will recieve an invoice via email displaying the breakdown of your order and the total cost.
Where are you located?
Sprinkled. Cookies is located in Santa Clarita, CA just outside of Los Angeles.
Do you offer cookie decorating classes?
What flavor are you cookies?
Sprinkled. is currently offering classic sugar cookies topped with vanilla flavored royal icing.
How are your cookies packaged?
All custom cookies come individually wrapped and sealed for freshness. You will receive your cookies in a bakery box filled with shred paper to avoid breakage.
How long do your cookies stay fresh for?
All Sprinkled. cookies are packaged in an individual sealed cello bag. They can stay fresh at room temperature for about two weeks if kept in their packaging.
What if I want to place a custom order but I don't know what designs I want?
No worries at all!
How do local pick-ups work?
Sprinkled. Cookies is located in Santa Clarita, CA which is within Los Angeles county. If you live local, I am happy to arrange a time and place for you to pick up your custom cookies.
Do you offer allergy-free cookies (gluten-free, nut-free, dairy-free)?
Unfortunately Sprinkled. does not offer allergy-free cookies at this time. For a full list of ingredients please visit the bottom of the ABOUT page.
What is the best way to stay up-to-date on Sprinkled. annoucements?
1. Subscribe to our mailing list! Scroll to the bottom of any page on our website and simply enter your name and email to start receiving annoucements about upcoming Sprinkled. events, classes, preorders and more.